Customer Terms of Service

Terms of Service

Last Updated: August 24, 2026 · Effective Immediately

1. Agreement to Terms

By accessing or using ChatCMO ("Service"), provided by ChatCMO, you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization or company, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

ChatCMO is an AI-powered executive marketing advisor and document generation platform. The Service enables users to formulate go-to-market strategies, campaign architectures, positioning frameworks, and marketing deliverables on an interactive live document canvas.

3. Ownership of Content & Deliverables

You Own Your Inputs & Generated Documents

As between you and ChatCMO, you retain 100% ownership and intellectual property rights in all inputs provided to the Service and all marketing plans, briefs, copy, and artifacts generated for your business. ChatCMO claims no ownership over your marketing strategies or deliverables.

4. User Accounts & Access

To use ChatCMO, you may authenticate via Google OAuth or verified email one-time password (OTP). You are responsible for safeguarding access to your account and for all activities that occur under your credentials.

5. Acceptable Use Policy

You agree not to use ChatCMO to:

  • Violate any applicable laws, intellectual property rights, or privacy regulations.
  • Generate deceptive, fraudulent, defamatory, or harmful content.
  • Attempt to reverse-engineer, decompile, or disrupt the integrity or security of the Service.
  • Circumvent plan limits, rate limits, or security controls.

6. Subscription Plans & Usage Limits

ChatCMO offers Free, Pro, and Enterprise subscription plans. Usage quotas (such as monthly turns, file attachment limits, and brand profiles) apply according to your active tier. Paid subscriptions renew on a recurring monthly or annual basis unless cancelled prior to renewal.

7. Disclaimer of Warranties

The Service provides strategic marketing advice, benchmarking models, and draft copy for informational and operational planning purposes. While ChatCMO is engineered for high commercial rigor, you acknowledge that marketing outcomes depend on market conditions, execution, and external factors. The Service is provided on an "AS IS" and "AS AVAILABLE" basis.

8. Limitation of Liability

To the maximum extent permitted by law, ChatCMO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

9. Modifications & Governing Law

We may update these Terms periodically. Continued use of the Service after changes constitutes acceptance of the modified Terms. These Terms are governed by the laws of the State of Delaware without regard to conflict of law principles.

10. Contact Us

For questions or legal inquiries regarding these Terms, contact legal@chatcmo.ai.